Terms & Conditions

1. Supplier identification

iBottles.co.uk is a site operated by CJK Packaging Ltd

We are registered in England and Wales under company number 4721061 with our registered office at 34 Horderns Park Road, Chapel-en-le-Frith, High Peak, Derbyshire., SK23 9SY.

Our main trading address is CJK Packaging Ltd., Bridgeholme Ind. Estate, Chinley, High Peak, SK23 6DU.

Our VAT number is GB673471812

2. Privacy Policy & Cookies

Please see our Privacy Policy  for details of how data is used and what cookies are collected, stored, managed and used on this website. 

3. Discounts & Promotions

Ibottles will from time to time run offers, discount and promotions using discount codes. All our discounts apply to UK orders only, this includes but is not exclusive to MAY MADNESS, EASTER & CHRISTMAS promotions.

4. Right to cancel

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.

You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.

5. Notices

All notices you send us must be sent to the contact details on this site http://www.ibottles.co.uk/contact-us. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

6. Free Delivery/Delivery

Free delivery applies to UK orders over £50, exclusive of VAT. Sub total should be £50.00 or higher for free delivery to be applied.

Deliveries will be made using a Royal Mail Tracked 24 service. 

We do our utmost to dispatch orders as quickly as possible, however please allow 3-5 working days* from placing your order.

* UK deliveries only. Delivery times for goods outside of the UK may vary, email sales@ibottles.co.uk for more information.

7. Returns

Ibottles/CJK Packaging, must be advised in writing within 14 days of delivery date of non-receipt, shortages and damaged goods.

8. Samples

Ibottles/CJK Packaging will send small samples of products to customers for testing or labelling purposes, we reserve the right to refuse a sample. Samples requested by customers outside of UK will be subject to carriage charges.

9. Product information 

Plastic Bottles and Containers. We do not know the formulation of your product, therefore it is the responsibility of the customer to test the compatibility of your product with the packaging supplied by Ibottles.

We sell containers and closures separately. Child resistant closures are available for certain containers but this does not indicate that they have been certified as a pack on the bottles supplied.

Dip tubes on our trigger sprays, atomisers and pumps may need trimming to length.


These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

We pride ourselves on our customers service, so if there is anything that we can help you with, please email us on sales@ibottles.co.uk or call 01298 815 000